Warranty

This limited warranty shall apply to the Rollr Mini. For device defects under normal use circumstances and at the discretion of the company, Motherson Invenzen Xlab shall provide free of charge repair and/or replacement services within the warranty period.

Device Limited Warranty

Item Warranty Period Warranty Scope Warranty Service Warranty Support Document
Rollr Mini 12 months from the date of purchase Warranty Of The Product Is Limited To Manufacturing Defects Only Post/Courier Purchase Order No.

The Limited Warranty starts from the day the customer receives the product, provided that the device has been installed and used in accordance with the instructions and has not been damaged or deteriorated or malfunctioned resulting from any alteration, modification, improper or unreasonable use or maintenance. The warranty will cease to be applicable if the device has been opened or repaired by anyone other than the authorised representative of Motherson Invenzen Xlab. The device is designed to be used in passenger cars and not in heavy commercial vehicles.

Shipping Charges:

Shipping charges of the defected device shall be borne by Motherson Invenzen Xlab, except for additional charges like octroi or entry tax.

Other conditions of warranty:

  • This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by Motherson Invenzen Xlab or their authorized service centres.

  • Motherson Invenzen Xlab may conduct diagnostic tests on customers’ products to identify the causes of failures/defects.

  • Prior to contacting a Motherson Invenzen Xlab service agent, please ensure the following information is at hand:

    • Customer’s full address and contact information.

    • Purchase order number, a copy of the customer’s original invoice/receipt.

  • This warranty does not cover the following cases:

    • General maintenance, cleaning, application update/installation, product demonstration, or any other service other than repair/replacement;

    • Deterioration of the product caused by normal wearing and tearing, including but not limited to rust or stains;

    • Any other circumstances that are contradictory or are not in compliance with business ethics.

  • Motherson Invenzen Xlab will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below. Repair of “Out of Warranty” products shall be separately quoted by the Motherson Invenzen Xlab service centre and respective service shall be provided upon service fee payment.

    • Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on.

    • Invalid warranty

    • Expired warranty